Privacy Policy

Ticket Buyback (we, 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services. By using Ticket Buyback, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when using our services, including:
  • Account Information: When you create an account, we may collect your name, email address, and contact details.
  • Transaction Information: We collect information related to the tickets you submit for sale, including the event, ticket details, and payment information.
  • Payment Information: If you make a sale, we collect your payment method details to complete the transaction.

2. How We Use Your Information

We use your personal information to:
  • Provide and improve our services.
  • Process transactions and facilitate ticket sales.
  • Communicate with you about your account, transactions, and other services.
  • Send promotional or marketing communications, if you have opted in.
  • Comply with legal requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
  • Service Providers: We may share your information with third-party vendors who help us with payment processing, customer support, and other essential functions.
  • Legal Compliance: We may disclose your information if required by law, or if we believe such disclosure is necessary to protect our rights, the safety of our users, or comply with legal obligations.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Update or correct your personal information.
  • Delete: Request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at support@ticketbuyback.com.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website, analyze trends, and gather demographic information. You can manage cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Ticket Buyback does not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our services after any changes signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
  • Ticket Buyback Support
  • Email: support@ticketbuyback.com
  • Phone: +1 (301) 289-2225 (301-BUYBACK)